Although the hosting service offered by the different companies is more or less the same, each provider has got a personalized platform with its own modifications and ways to execute certain operations. In such a situation, an information-ridden knowledge base would be truly helpful both for people with little to no experience and for technically skillful users who will ultimately discover how specific procedures are carried out, but will waste precious time meanwhile. The aim of such a knowledge base is to make the hosting service fast and easy to use, saving users loads of time and energy. The result is more pleased customers, since they can easily find the info they are seeking, and a lot less work for the client service team members, because usually the majority of the inquiries and problems that customers have got are already listed in the knowledge base. Given that the articles themselves are well-written and encompass more topics, you’ll be able to find out more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Cloud Web Hosting
If you buy a cloud web hosting account through our company, you’ll be able to access our comprehensive online documentation where you will see info about de facto everything related to our web hosting plans. The topics vary from how to set up an e-mail account on your handheld device, to how to do different things using an .htaccess configuration file. The articles are written in a simple-to-grasp way and feature detailed instructions on how to execute a certain task inside your Hepsia Control Panel. You can also find information that’s not directly related to Hepsia, for example one that concerns software applications on your desktop computer. The entire archive of articles will be located in the Help section of the Control Panel, but the ones that are relevant to a given section can be accessed on the spot. Since we’ve included as many topics as possible, you will be able to acquaint yourself with virtually everything related to your account.