One of the common reasons to get a server of your own is that you shall have full control over the software environment and you may install anything you'd like. This will enable you to run programs which require certain software to be present on the hosting server, which isn't possible with a shared hosting server where you can install software only in the account, but not on a root level. If you aren't very acquainted with this sort of matters, however, you might experience difficulties as managing a server of your own differs from managing a standard shared hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, hence our admins can handle various tasks that should be done or can resolve various problems that you may experience.
Installation and Troubleshooting in VPS Web Hosting
The upgrade is obtainable with all virtual private server solutions that we offer and you are able to add it either during the signup or anytime after using your billing Control Panel. It includes 60 minutes of custom work on your hosting server, so our admins can easily assist you with software installation or setup. They can also troubleshoot any piece of software that you have already installed if it doesn't work properly, so you will not need to waste time to discover what is wrong since they can aid you in a very quick and qualified way. As this is a one-time upgrade, you'll be able to get it just if you need it and if a particular task takes shorter time, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is beneficial in case you can't do something on your own or in case you have our Managed Services upgrade, but the 30 minutes of custom work it provides are not enough for a specific task.
Installation and Troubleshooting in Dedicated Servers Hosting
You may add the upgrade to any of the Linux dedicated servers hosting which we offer at any time that you need it. If you need some custom work from our admins just after your web server is ready, you may get the upgrade during the server signup process, or if you need something to be performed afterwards, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes sixty minutes of work from our administrators on your server, so in the event that you face any issues to install a third-party piece of software or some program gives errors and does not work the way it should, our professionals shall aid you in a very timely manner. If a task takes less than an hour, the rest of the time will be available for future tasks and you will be able to see it within the billing area. This upgrade is suitable in case you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it provides.