If your web hosting company offers live chat support, you can speak to a representative in real-time and find out useful information or get an issue resolved timely. The main advantage of using chat rather than calling to talk to a live person is that you'll need just a computer with world wide web access, therefore you will not pay any fees when you are in a different country or state. In addition, it is a lot easier to copy and paste information for instance domains, usernames or error messages in other words details which are sometimes hard to provide to the other party over the phone. The live chat is also a considerably faster way to contact your website hosting company's support team compared to using a ticketing system. What's more, when some situation requires a bit more time to be taken care of, you'll be able to do something different while you wait for guidance on the live chat, which means that you won't waste time - something that is not possible when you're on the telephone.
Live Chat Support in Cloud Web Hosting
We provide a live chat support service for all of the Linux cloud web hosting that we offer and we are able to help you with almost everything live. In case you do not have an account with our company yet, we're able to give you more info about the packages so as to help you to choose the most suitable package. If you are an active customer, we will be able to help you with any billing or general matter and even with a number of common technical troubles, for instance an e-mail address installation in a desktop e-mail client. When you cannot give us a call for some reason or you are in a country where we don't have a local telephone number, our live chat will be the best option to get in touch with us. Certainly, some matters require additional time to investigate and test, therefore you will need to open a support ticket to our technicians, but nonetheless, we can save your time and help you with lots of problems on the chat.