1 hour ticket response
Timely support is our topmost concern and that is why we have a team of expert technicians who are ready to provide a rapid solution to any question that you may have. Simply send your trouble ticket from your Site Control Panel and we will reply back to you within 1 hour in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute technical support ticket response time.
A Top–Quality Help Desk Support Service
We have a team of web hosting support professionals who will be happy to answer all your requests anytime you need support. The majority of our customer support team representatives have many years of experience in the Linux cloud web hosting field, which means that you can always rely on quick and adequate answers to your requests.
An Easy–to–Navigate Help Center
To help you find a quick hint on how to use a certain feature, we have integrated a really user–friendly Help section in the Site Control Panel. You can search through a large collection of web hosting account administration articles and website management articles, have a glimpse at our F.A.Q. section or check our instructional video tutorials.
