Q: What exactly does website migration mean and what does it include?
A: If your present web hosting provider can no longer measure up to the requirements of your web site, or when you undergo continuous network downtime, or if you have to wait for hours for the client care staff to reply back to you, it might be a smart idea to change your hosting provider, i.e. to move all the files for your web sites together with your databases from your present provider to your future provider. At Host Gate, we realize that this can be hard & time–consuming. That is why we will do all that for you for free!Our proficient technical staff representatives will move your site content from your present hosting provider to us. Our technicians have got broad experience with web site migration and are able to handle anything – from a traditional WordPress–powered blog or Joomla™ CMS–based site, to an extremely elaborate, custom–made application.
Q: Web site migration sounds like a lot of work. How long will it take?
A: While we can’t give you an exact time interval, because there are a lot of variables, including the physical size of the files and databases, the physical location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will give our best to migrate your web site within 48 hours, and in certain cases – within 24 hours (in case the content is not very large).
Q: What details will I have to provide to your Website Migration Department?
A: We’ll require the login details for your old web hosting provider’s Control Panel and the web site’s name (domain name).
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: Will my website be offline during the migration?
A: Nah. Your website will continue to be completely operational during the transfer. Once everything is done on our end, we will let you know so that you can examine it and check for problems. If everything is alright, all you will have to do is change your domain’s DNS records.
Q: Will my old hosting provider need to do anything?
A: Nah. Apart from your login details for the Control Panel, we don’t require anything. We’ll never get in touch with your hosting provider. They will not know anything about the migration either.
Q: Does it make any difference what platform my present hosting provider is using?
A: We support all Linux–driven web hosting platforms. Basically, if we can get access to your Control Panel, we’ll be able to transfer your website.The only platforms that we don’t support are closed–source web site creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.