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Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A pop-up menu will show up. It includes detailed information about all the actions that you can perform on the page in question. Each pop-up menu opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a wide selection of educational videos illustrating how to work with our web hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can swiftly get to know our Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you searching for, have a glance at our comprehensive Frequently Asked Questions database, which comprises questions asked by real individuals and provides practical solutions. We constantly "revamp" our FAQ section with new questions & answers so as to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions section either, you can touch base with our great team of support engineers available 24-7-365 and eager to help you with any question. Each support ticket you send will be answered in less than sixty minutes (the average response time being only twenty mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 95689

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com